HIQA Thematic Inspections 2015

Are you ready for HIQA’s thematic Inspections?

Jackie O’Toole and her experienced tutors have developed specialist training programmes to prepare your team.


Cara Programme

Our cara training is all about quality person-centred care based in the creation of human connection and relationship. A smile and even a short interaction can make all the difference to a person’s day in any care setting.

Dementia Training Courses

PCHT are the leaders of training in dementia in Ireland and the UK. Our tutors are specialist Registered Nurses and hold Masters’ degrees in dementia, along with a wealth of experience.

Consultancy in Dementia Care

We offer a consultancy service in dementia care to help you with an analysis of training needs, achieving quality person centred care, managing behaviours that challenge staff, and more.

Person Centred Healthcare Training

Bee Inspired ™ Dementia Care Programme

PCHT has partnered with Jackie Pool to deliver the Bee Inspired Dementia Care Programme in Ireland – the leading dementia care programme for creating inspirational dementia care settings creating leaders, and inspiring your staff.

Meet Our Team

PCHT provide dementia care training, courses and dementia training consultancy in Ireland and the UK for all staff working in dementia care. All our CPD accredited training in dementia is led by experienced specialist Registered Nurses with extensive experience in a range of care settings. Accredited by the Irish Nursing & Midwifery Board (An Bord Altranais) our dementia training programmes are experiential; focused on person-centred care for people with dementia.


Jackie O’Toole

Jackie O’Toole

Creative Director

PCHT is led by Jackie O’Toole who is a qualified RPN with a Masters in Dementia Care from the university of Surrey.

Jenny O'Reilly

Jenny O'Reilly

Lead Tutor

Jenny has a background in social and community work at home and abroad. She has had a long term interest in elder care.

Sheena Cunnington

Sheena Cunnington

General Manager

A Registered General Nurse since 1989, Sheena has worked with older people for 25 years.

Our Mission

Putting Person First

  • PCHT’s mission is to provide real person centred, practical and research-based training to the Irish health care sector.
  • Our training programmes are firmly based in the ethos of meeting a fundamental human need: to make real connections with people.
  • We are committed to improving the lives of older people receiving nursing & social care. To achieve this, we provide the staff who care for them with an experiential and enjoyable learning experience which they can easily apply to their work.
  • We are proud of our ability to impart the skills and knowledge needed to promote understanding – so that people receiving professional care can benefit from a thoughtful, empathic and validating approach.
  • We judge our success through our ability to promote deep understanding of the needs of older people. Our tutors demonstrate a person centred approach to all, providing clients and participants with opportunity to examine how best to achieve meaningful relationships with the people in their care.
  • Our person centred service extends beyond the training room. Clients and participants attending our courses have access to our online resources and to tutor e-mail afterwards, to ensure learning needs have been met.
Contact us to learn more

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